Frequently Asked Questions


What Payment Methods Are Accepted?

We accept cash-on-Delivery, and all forms of credit cards.

Is Buying On-Line Safe?

Yes. Your credit card information is encrypted to ensure that it cannot be read as it travels over the Internet.


What Shipping Methods Are Available?

The couriers and shipping methods used by each retailer affect the available delivery possibilities. After entering your billing and delivery addresses during the checkout process, you will have the option to select a delivery option with an anticipated delivery date.

Can I make changes to my delivery address or delivery date after my order has been placed?

Once your order has been placed, neither the delivery address nor the delivery date can be changed. Before confirming and placing your order, please double-check all the details. We are aware that customers sometimes enter the wrong delivery address; nevertheless, if you contact us soon and within office hours, we might be able to change it. Please include "Urgent" in the subject line and don't forget to include your order number because these are time-sensitive requests.

How much is Delivery?

Delivery cost is automatically calculated at checkout based on distance, weight and volume.

Order & Retunrs

How do I place an Order?

Select the items which you wish to purchase, proceed to checkout, pay for your order and it will instantly shipped to your doorstep.

How Can I Cancel Or Change My Order?

The status of all order are automatically changed to processing, but if for any reason you want to cancel you can do so.

Do I need an account to place an order?

No, you don't but you can only view or track your order until you create an account.

How Do I Track My Order?

All orders are delivered on-time as determined by the delivery service chosen at checkout. but should you feel the need to track your order, yo can always click on the [track your order] link at the top bar of the website.

How Can I Return a Product?

Procedure for order returns are well documented in our store policies.
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